Cloud File Retention & Deletion Policy

Effective Date: October 7, 2026 • Cloud Data Lifecycle & Storage Schedule

1. Scope & Privacy Commitment

This policy details the lifecycle, retention periods, and automated deletion schedules for files processed via the Web Pro Cloud platform at app.pdfpropanel.com.

2. 100% Offline Exemption for Native Apps

This policy applies strictly to cloud web operations. Files processed in the Windows Desktop, macOS Desktop, Android, and iOS native applications are handled 100% offline within your local device memory and are never transmitted to our servers.

3. Automated 24-Hour Cloud Deletion Schedule

For cloud-assisted web operations (such as server-side OCR and high-volume conversions):

• Temporary Scratch Storage: Uploaded input files and converted outputs are stored in ephemeral, access-restricted directories on our application servers.
• Automatic Purging: An automated background cron job runs continuously to permanently unlink, delete, and overwrite temporary files exactly 24 hours after their initial upload.
• No Cold Archives: Files are never backed up to secondary storage, cold storage pools, tape drives, or external data lakes.

4. Manual Immediate File Purging

Users who wish to remove files immediately after downloading may trigger manual instant deletion. Clicking "Purge File" in your session queue wipes the document from disk within seconds.

5. Storage Security & Encryption

All files residing in ephemeral cloud storage are protected by AES-256 server-side encryption at rest and TLS 1.3 encryption during transport. Server access is restricted to automated processing daemons with zero human access.